Support
Get help
- E-mail: caitripping@gmail.com — the same address that handles account deletion requests. Include the Google e-mail you sign in with.
- Website: churrascowars.com
Your account & data
- See what we hold (export): the app-store builds of the game have a My data control in Settings that copies the data we hold on you, as JSON, to your clipboard, with other players’ identifiers and any third-party e-mail addresses masked. Two things are deliberately left out: it carries your most recent 500 level attempts rather than your whole play history, and it does not include reports or blocks that other players filed about you, because those would identify the person who filed them. E-mail us for either one — the full attempt history, or what a report about you contains. Playing in a browser? E-mail us and we send you the same export.
- Delete everything, in the game: the app-store builds carry an account-deletion row in Settings, just above the privacy link, and it is the complete route. It erases your progress, stars, XP, cosmetics, streak, friends, challenges, invitations, blocks and reports from our servers and the sign-in identity itself, so the Google address behind the account goes with it. It is immediate and it cannot be undone.
- Delete everything, by e-mail: write to caitripping@gmail.com from the address you used to play and we do exactly the same thing by hand. We do it within 30 days. This is the route to use if you play in a browser or cannot sign in.
- Privacy: what we collect and why is on the Privacy Policy; the rules of play are in the Terms of Service.
What is retained after a deletion
Deletion removes every row that is yours. Two things deliberately survive it, and you should know what they are:
- Anonymised shared match history. A match you played against another person is kept, but your seat in it is emptied — the other player keeps their own record of a game they really played, and nothing left in that record points back to you. Your name, profile and progress are gone.
- Payment records held by Stripe. Purchases are processed by Stripe, and Stripe retains the transaction record under its own accounting and tax obligations; we cannot delete it on your behalf. Our own copy of the purchase row is deleted with everything else.
Everything else — profile and display name, progress, economy, cosmetics, streak, friends, challenges, invitations, blocks and reports — is erased.
Common questions
- Sign-in. Churrasco Wars uses your Google account (no password is stored by us). If the Google window does not open, allow pop-ups for this site and try again.
- My progress is gone on a new phone. Sign in with the same Google account: stars, scores and XP restore from the server. Cosmetics you own restore too.
- The daily grill (Hoje na Brasa). One challenge per calendar day: a level you already cleared, under that day's twist. It appears once you have cleared level 8. Your daily best is kept on this device.
- Streak. One win per day keeps the ember lit; a missed day resets it. Milestones are announced only when a reward is actually granted.
- Purchases. Cosmetics are bought through Stripe Checkout; your receipt comes from Stripe. A purchase is delivered to the account that was signed in at checkout. If it is missing, e-mail us with the Stripe receipt number.
- Sound. Browsers require a tap before audio can play; tap once on the board if the game is silent.
Live status
Checked from your browser right now, nothing is stored.
- Game host (this page): reachable
- Accounts & saves (Supabase): checking…
- Diagnostics backend: checking…